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TERMS & CONDITIONS

Last Revised: February 26, 2024

Welcome to BUNKER Miniatures' Terms & Conditions! We're thrilled to have you with us. Thank you for choosing our 3D printing services.

Below, we've outlined important legal terms that apply to anyone who visits our website or utilizes our services. These terms are essential for protecting both you and us, and to ensure our services are enjoyable and accessible for everyone. BUNKER Miniatures offers a variety of services and features, so some of the terms below may not apply to the specific services you engage with.

We know that wading through legal terminology can be a drag, and we've made an effort to make these terms as reader-friendly as possible. If you have any suggestions on how we could make them even clearer or more accessible, please feel free to contact us.

1. Agreement to Terms

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and BUNKER Miniatures (“Company”, “we”, “us”, or “our”), concerning your access to and use of the www.bunker-miniatures.co.uk website as well as any other media form, media channel, mobile website, or mobile application related, linked, or otherwise connected thereto (collectively, the “Site”). By accessing the Site, you agree to be bound by these Terms of Use. IF YOU DO NOT AGREE WITH ALL OF THESE TERMS OF USE, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SITE AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms of Use at any time and for any reason. It is your responsibility to periodically review these Terms to stay informed of updates.

Access to the Site is intended solely for users who are at least 18 years of age. Individuals under the age of 18 are not permitted to use or register for the Site.

2. Intellectual Property Rights

Unless otherwise indicated, the Site and all content and other materials therein, including, without limitation, the BUNKER Miniatures logo, and all designs, text, graphics, pictures, information, data, software, sound files, other files, and the selection and arrangement thereof are the proprietary property of BUNKER Miniatures or our affiliates, licensors, or users, as applicable.

You are granted a limited, non-exclusive, non-transferable, and non-sublicensable license to access and use the Site and the content for your personal, non-commercial use only. Any other use of the Site or content is strictly prohibited without our express prior written consent.

3. User Representations

By using the Site, you represent and warrant that (1) all registration information you submit is truthful and accurate; (2) you will maintain the accuracy of such information; (3) you have the legal capacity and agree to comply with these Terms of Use; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Site through automated or non-human means, whether through a bot, script or otherwise; (6) you will not use the Site for any illegal or unauthorized purpose; and (7) your use of the Site will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Site (or any portion thereof).

4. User Registration

You may be required to register with the Site. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

5. Products

At Bunker Miniatures, we provide 3D printing on-demand services for miniature models, offering a variety of sizes and materials to meet your needs. We strive to display as accurately as possible the colors, features, specifications, and details of the products available on our Site. However, it's important to note that we cannot guarantee the accuracy, completeness, reliability, or currentness of the colors, features, specifications, and details of our products. Additionally, due to the nature of electronic displays, the actual colors and details of our products may not be perfectly reflected on your screen. Please be aware that our models are crafted with care but are not toys and are not suitable for children. It is the customer's responsibility to ensure that our products are used in a safe and appropriate manner.

We aim to keep all products in stock and ready for printing on demand, but availability can fluctuate, and we cannot guarantee that all items will always be available. Furthermore, we reserve the right to discontinue any of our products at any time for any reason, and prices for all products are subject to change without notice. By choosing Bunker Miniatures, you acknowledge these limitations and agree to use our products responsibly.

6. Purchases and Payment

We are committed to providing you with a variety of payment options for your convenience. Accordingly, we accept the following payment methods:

- Visa
- Mastercard
- American Express
- Discover
- PayPal


When making a purchase on our Site, it is essential that you provide current, accurate, and complete purchase and account information. This includes the obligation to promptly update your account and payment details, such as email address, preferred payment method, and credit card expiration date, to ensure we can process your transactions efficiently and maintain communication as needed. Sales tax will be added to your purchases if applicable, according to our policies. Be aware that we reserve the right to modify prices at any moment without prior notification. All transactions will be processed in Pound Sterling (GBP). Please be aware that choosing a payment method or currency conversion may be subject to additional fees by your card issuer or payment service provider that are not within our control.

By completing a purchase, you agree to pay all charges at the prices in effect at the time of your order, in addition to any applicable shipping fees. You grant us the authorization to charge your chosen payment provider for these amounts upon placing your order. Should any pricing errors or discrepancies occur, we reserve the right to correct these, even if payment has already been requested or received.

We also hold the right to decline any order submitted through the Site. In our sole discretion, we may limit or cancel quantities purchased per individual, per household, or per order. These restrictions may apply to orders placed under the same customer account, orders that utilize identical payment methods, and/or orders that are billed or shipped to the same address. We specifically reserve the right to limit or prohibit orders that, according to our judgment, seem to be placed by dealers, resellers, or distributors.

7. Return Policy

Please review our Return Policy posted on the Site prior to making any purchases.

8. Prohibited Activities

The Site is provided for specific, approved uses only, and you are prohibited from using it for any purposes beyond those expressly permitted by us, especially commercial activities not explicitly sanctioned by us.

As a Site user, you are prohibited from engaging in the following activities:

  1. Collect Site content or data without our written permission.

  2. Mislead or attempt to extract sensitive information like passwords.

  3. Interfere with the Site's security measures.

  4. Harm our or the Site's reputation.

  5. Use Site information to harass or harm others.

  6. Abuse our support services or submit false complaints.

  7. Break any laws or regulations through Site use.

  8. Link to or frame the Site without permission.

  9. Spread viruses, spam, or disrupt the Site.

  10. Use bots or other automated tools for data collection or messaging.

  11. Remove copyright notices.

  12. Impersonate others or misuse usernames.

  13. Distribute spyware or similar software.

  14. Overload the Site or its network.

  15. Threaten our staff or agents.

  16. Bypass Site access controls.

  17. Modify or reverse engineer the Site's software.

  18. Use the Site for unauthorized commercial activities, advertising, or competition against us.

  19. Sell or transfer your profile.

Violating these guidelines may lead to consequences including access suspension or termination.

9. User Content Guidelines

Our Site allows you to share, create, and engage through various features, offering you the opportunity to post content, including text, photos, videos, and more ("Contributions"). These Contributions could be public and are not considered confidential. By posting Contributions, you confirm:

  1. You own your Contributions or have permission to use and share them, without infringing on any third-party rights.

  2. You have consent from anyone identifiable in your Contributions to use their likeness or information as needed.

  3. Your Contributions are truthful, not misleading, and free from spam or unauthorized ads.

  4. They don't contain offensive, obscene, or harmful material, and don't promote violence or discrimination.

  5. They comply with all laws and don't violate privacy or publicity rights.

Failure to comply with these guidelines may result in the suspension or termination of your access to the Site.

10. Contribution License Agreement

By uploading your Contributions to the Site, you immediately grant us a wide-ranging, irrevocable, perpetual, non-exclusive, royalty-free, global license to use, copy, publish, sell, modify, and distribute your Contributions (including images and voice) for any commercial or advertising purpose, and to create derivative works or sublicense these rights. This applies to all media types and channels, current or future, and includes your name and any trademarks or logos you provide. You waive all moral rights to your Contributions and confirm no moral rights have been asserted.

You retain ownership of your Contributions and any associated intellectual property rights. We are not responsible for any statements made in your Contributions on the Site. You are solely responsible for your Contributions and agree to release us from any responsibility, avoiding any legal action against us regarding your Contributions.

We reserve the right to edit, move, or delete any Contributions at our discretion without notice and are not obligated to monitor your Contributions.

11. Review Guidelines

If you post reviews on our Site, follow these rules: (1) review based on your direct experience; (2) avoid using offensive, abusive, or hate speech; (3) do not include discriminatory comments; (4) refrain from mentioning illegal activities; (5) avoid conflict of interest, particularly with competitors; (6) do not judge the legality of conduct; (7) ensure your statements are truthful and not misleading; and (8) don't start campaigns to influence reviews.

We reserve the right to manage reviews at our discretion without the obligation to screen or remove them, regardless of others' opinions on their content. Reviews do not reflect our views or those of our partners and we're not liable for any review's content or its repercussions. By posting, you grant us a worldwide, royalty-free license to use, modify, and distribute your review content.

12. Print on Demand Services Terms

Customer Responsibilities for Print on Demand

When utilizing our Print on Demand services, customers bear the responsibility for ensuring that they possess all necessary rights, licenses, and permissions for the models they instruct us to print. It is crucial that you verify your legal right to reproduce any requested models to avoid infringement of intellectual property rights.

Liability and Copyright Issues

Bunker Miniatures disclaims any responsibility for licensing or copyright conflicts that may emerge from the use of our Print on Demand services. The customer assumes full liability for any legal issues or damages resulting from insufficient rights or permissions. By opting for our services, you agree to indemnify Bunker Miniatures against any losses or legal challenges stemming from copyright or licensing disputes.

Customers are advised to conduct thorough due diligence before submitting any print requests to ensure compliance with intellectual property laws and to safeguard against potential legal repercussions.

13. Intellectual Property Rights

At Bunker Miniatures, we respect and uphold intellectual property laws. All rights related to our products and services are exclusively owned by Bunker Miniatures or our authorized licensors. Unauthorized reproduction, duplication, or usage of our offerings is strictly prohibited without our explicit written consent.

14. Site Management

We reserve the right, but not the obligation, to: (1) monitor the Site for violations of these Terms of Use; (2) take appropriate legal action against anyone who, in our sole discretion, violates the law or these Terms of Use; and (3) manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.

15. Privacy Policy

At BUNKER Miniatures, your privacy and the security of your data are of paramount importance to us. We encourage you to familiarize yourself with our Privacy Policy available at www.bunker-miniatures.co.uk/privacy. By engaging with our Site and its various offerings, you acknowledge and consent to the terms outlined in our Privacy Policy, which is an integral part of our Terms of Use. It's important to note that our Site and services operate within the United Kingdom. Consequently, if you access our Site or services from regions outside the United Kingdom where data protection laws may vary, by continuing to use our Site, you agree to the transfer and processing of your data in the United Kingdom, in accordance with our Privacy Policy and UK legislation.

16. Digital Millennium Copyright Act (DMCA) Notice And Policy

BUNKER Miniatures respects the intellectual property rights of others and is committed to helping protect your intellectual property when engaging with our 3D printing services. In accordance with the Digital Millennium Copyright Act (DMCA) and other applicable intellectual property laws, BUNKER Miniatures has adopted the following policy toward copyright infringement on its platform.

Notice of Alleged Infringement (DMCA Notice)

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement and is accessible through the BUNKER Miniatures service, please notify our Copyright Agent with a comprehensive DMCA Notice containing the following:

  1. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

  2. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notice, a representative list of such works.

  3. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit the service provider to locate the material.

  4. Information reasonably sufficient to permit BUNKER Miniatures to contact you, such as an address, telephone number, and, if available, an email address.

  5. A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.

  6. A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Copyright Agent Contact Information:

Please direct DMCA Notices and any inquiries related to copyright infringement to BUNKER Miniatures' designated Copyright Agent.

BUNKER Miniatures

7 Withy Hays Road, Charlton Adam, Somerton, Somerset, England, TA11 7BL

Attn: Copyright Agent

Telephone Number: 07961 143729

DMCA@bunker-miniatures.co.uk

Counter-Notice:

If you believe that the content that was removed (or to which access was disabled) is not infringing, or that you have the authorization from the copyright owner, the copyright owner’s agent, or pursuant to the law, to post and use the material in question, you may send a counter-notice containing the following information to the Copyright Agent:

  1. Your physical or electronic signature.

  2. Identification of the content that has been removed or to which access has been disabled and the location at which the content appeared before it was removed or disabled.

  3. A statement that you have a good faith belief that the content was removed or disabled as a result of mistake or a misidentification of the content.

  4. Your name, address, telephone number, and email address, a statement that you consent to the jurisdiction of the federal court in [Insert Jurisdiction], and a statement that you will accept service of process from the person who provided notification of the alleged infringement.

Resolution:

Upon receipt of a valid DMCA Notice or Counter-Notice, BUNKER Miniatures will follow the procedures outlined in the DMCA to resolve the issue, which may include removing the infringing content and notifying the user who posted it.

Modification of Policy:

BUNKER Miniatures reserves the right to modify this DMCA Notice and Policy at any time.

Please understand that this policy is in place to ensure that BUNKER Miniatures operates within the bounds of the law and respects copyright ownership. Compliance with these procedures helps us maintain a legal and ethical environment for our users and partners.

17. Term And Termination

The Terms of Use for BUNKER Miniatures are designed to remain active and enforceable for the duration of your usage of our Site. We hold the exclusive right, at our own discretion and without any obligation to notify or bear liability, to restrict or revoke access to our Site and its services (this includes blocking specific IP addresses) for any individual, at any time and for any reason. This includes reasons such as violations of any terms, warranties, or legal regulations outlined in our Terms of Use. We may also terminate your access to our services, delete your account, and remove any content you have posted on our Site, at our discretion and without prior notice.

Should your account be terminated or suspended for any reason, you are immediately barred from creating a new account under your own name, or any other name—real, assumed, or borrowed. This measure extends to attempting to register on behalf of someone else. Following the suspension or termination of your account, BUNKER Miniatures reserves the right to pursue any necessary legal actions, including but not limited to civil, criminal, and injunctive measures, to uphold the terms and protect the integrity of our Site.

18. Modifications And Interruptions Policy

BUNKER Miniatures reserves the unrestricted right to alter, adjust, or eliminate any part of our Site's content whenever necessary, at our complete discretion, without prior notification. There is no commitment on our part to maintain current information on our Site. Furthermore, we hold the authority to modify or cease any or all services offered through the Marketplace at any given time without prior notice. We are not accountable to you or any third party for any changes, pricing adjustments, suspensions, or discontinuation of our Site or services.

The continuous availability of our Site and Marketplace Offerings cannot be assured. Possible technical issues, maintenance requirements, or other factors may cause temporary interruptions, delays, or inaccuracies in service. We retain the right to amend, pause, or discontinue the Site or Marketplace Offerings for any reason, at any time, without notifying you. BUNKER Miniatures bears no responsibility for any potential inconvenience, loss, or damage resulting from any interruption or cessation of access to our Site or services. These Terms do not bind us to maintain, support, update, or provide any corrections to our Site or services.

19. Governing Law

The terms and conditions outlined herein are subject to and shall be interpreted in accordance with the laws of the United Kingdom, explicitly excluding the application of the United Nations Convention on Contracts for the International Sale of Goods. For individuals residing in the EU and identified as consumers, you are granted additional protections under the mandatory legal provisions of your country of residence. BUNKER Miniatures and you agree to the non-exclusive jurisdiction, allowing for the possibility of upholding your consumer protection rights concerning these Terms of Use either in the United Kingdom or in the EU country where you reside.

20. Dispute Resolution Process

Informal Resolution Efforts

Before taking formal action, BUNKER Miniatures and you (individually referred to as "Party" and together as "Parties") agree to attempt to resolve any disputes, claims, or controversies arising from these Terms of Use ("Disputes") through informal discussions for at least 30 days. This period starts when one Party sends the other Party a written notice of the Dispute.

Mandatory Arbitration

Should a Dispute arise between the Parties, it will be resolved through arbitration by a single arbitrator selected in line with the Arbitration and Internal Rules of the European Court of Arbitration, part of the European Centre of Arbitration based in Strasbourg. This agreement to arbitrate is recognized upon invoking this clause. Arbitration will take place in London, United Kingdom, and will be conducted in English. The arbitration will adhere to the substantive laws of the United Kingdom.

Arbitration Limitations

The arbitration will address only the Dispute between the Parties involved. It is agreed that: (a) arbitrations will not be combined with other proceedings; (b) there is no right for Disputes to be arbitrated on a class-action basis or to employ class action procedures; and (c) Disputes cannot be brought on behalf of the public or other parties not present.

Exceptions to Arbitration

Certain Disputes are exempt from the arbitration requirement, including: (a) Disputes aiming to enforce or protect, or regarding the validity of, any Party's intellectual property rights; (b) Disputes related to allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claims for injunctive relief. Should any part of this arbitration agreement be deemed unenforceable or illegal, those Disputes will be resolved in a competent court within the jurisdiction agreed upon, with both Parties consenting to that court's jurisdiction.

21. Errors And Updates

It's possible that the Site may include typographical mistakes, inaccuracies, or missing details related to our Marketplace Offerings, such as product descriptions, pricing, availability, and more. We hold the authority to amend any mistakes, inaccuracies, or oversights and to update or alter information on the Site whenever necessary, without giving advance warning.

22. Disclaimer Notice

The Site is made available to you on an "as-is" and "as-available" basis. Your decision to use the Site is entirely at your own risk. We expressly disclaim all warranties, whether express or implied, related to the Site, including, but not limited to, any implied warranties of merchant ability, suitability for a particular purpose, and non-infringement. We offer no guarantee regarding the precision or completeness of the Site's content or the content of any sites linked to this Site. We will not be liable for:

  1. Any inaccuracies, errors, or mistakes in the content,

  2. Any personal injury or property damage resulting from your access and use of the Site,

  3. Unauthorized access to or use of our secure servers and/or any personal or financial information stored on them,

  4. Interruptions or the cessation of transmission to or from the Site,

  5. Any malicious software that may be transmitted to or through the Site by any third party, and

  6. Any errors or omissions in content or any loss or damage incurred from using content posted, shared, or made available through the Site.

We do not endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the Site or any hyperlinked website, nor will we be a party to or in any way oversee any transaction between you and third-party providers of products or services. When purchasing a product or service through any means, exercising caution and using your best judgment is advised.

23. Liability Disclamer

Under no circumstances shall BUNKER Miniatures, its directors, employees, or agents be held responsible for any kind of damages, whether direct, indirect, incidental, special, punitive, or consequential, including but not limited to loss of profits, revenue, data, or other losses incurred by you or any third party, as a result of using our Site. This applies even if we have been informed about the potential for such damages.

24. Indemnification

You commit to protect, indemnify, and hold harmless BUNKER Miniatures, its affiliates, subsidiaries, and their respective officers, partners, employees, and agents from any losses, damages, liabilities, claims, or demands, including reasonable legal fees and expenses, that arise from third parties due to or related to: (1) your contributions to the Site; (2) your use of the Site; (3) your violation of these Terms of Use; (4) any failure to uphold your representations and warranties as outlined in these Terms of Use; (5) your infringement of any third party's rights, including intellectual property rights; or (6) any direct harm you may cause to another user of the Site with whom you have interacted. Despite the above, we retain the right to take over the exclusive defense and management of any issue you are obliged to indemnify us for, at your cost. You must cooperate with us in defending these claims, and we will make reasonable efforts to inform you of any such claims, actions, or proceedings that fall under this indemnification clause as soon as we become aware of them.

25. User Data

BUNKER Miniatures will store specific data you send to our Site to enhance site performance and monitor your usage activities. Despite conducting regular data backups, the responsibility for any data you upload or actions taken on the Site rests entirely with you. You acknowledge that BUNKER Miniatures is not liable for any potential data loss or corruption, and you relinquish any claims against us related to any data loss or corruption you might experience.

26. Digital Communications And Agreements

By using our Site, sending emails, and filling out online forms, you're engaging in electronic communications. You give your consent to receive messages from us electronically, which could include emails or communications provided on our Site. These digital interactions fulfill any legal obligations for written communication. By accepting these terms, you acknowledge and agree to the utilization of electronic signatures, digital contracts, orders, and other electronic records, as well as the electronic delivery of notices, policies, and transaction records we initiate or complete. Furthermore, you relinquish any claim to the requirements for physical signatures or the maintenance and submission of records in non-digital formats, along with any rights to conduct transactions or receive credits by non-electronic means, as per the laws or regulations of any jurisdiction.

27. Californa Users And Residents

Should you find that your grievances with us remain unresolved to your satisfaction, California residents have the option to reach out to the Complaint Assistance Unit within the Division of Consumer Services at the California Department of Consumer Affairs. You can make your complaint in writing to 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or opt to call them at (800) 952-5210 or (916) 445-1254.

28. Additional Terms

The complete agreement between you and BUNKER Miniatures is outlined in these Terms of Use along with any related policies and operational rules posted by us on or regarding the Site. Our failure to assert a right or provision under these Terms does not waive our ability to enforce such right or provision later. These Terms are enforceable to the maximum extent allowed by applicable law. BUNKER Miniatures reserves the right to transfer our rights and duties under these Terms to another party at any time without notice. We are not liable for any delays or failures in performance resulting from circumstances beyond our reasonable control. Should any part of these Terms be deemed illegal, void, or unenforceable, that section shall be severable, not affecting the validity and enforceability of the remaining parts. No joint venture, partnership, employment, or agency relationship exists between you and BUNKER Miniatures due to these Terms or your use of the Site. These Terms will not be interpreted against us despite our role in drafting them. By agreeing to these Terms, you forfeit any defense you might have regarding their electronic format or the electronic execution of these agreements.

29. Contact Us

For any concerns, complaints about the Site, or if you need more details on how to use the Site, feel free to reach out to us at:

BUNKER Miniatures

7 Withy Hays Road, Charlton Adam, Somerton, Somerset, England, TA11 7BL

Support@bunker-miniatures.co.uk

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